Privacy policy
**Last updated: May 2026**
Your privacy matters to us. This policy explains what information we collect, how we use it, and what choices you have.
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**Who We Are**
Jay's Store is an online retail store operated by Jeana Jones, based in Troy, New York. You can contact us at [**Jaysdomains@jeanajones.store**](mailto:Jaysdomains@jeanajones.store).
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**Information We Collect**
When you visit or shop at Jay's Store, we may collect the following types of information:
**Information you give us:**
* Name, email address, shipping address, and billing address
* Phone number (if provided)
* Payment information (processed securely through our payment provider — we do not store full card numbers)
* Messages you send us through email or contact forms
**Information collected automatically:**
* Your IP address and browser type
* Pages you visit on our site and how long you spend on them
* Device type and operating system
* Referring website (how you got to our store)
This automatic data is collected through cookies and similar tracking technologies.
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**How We Use Your Information**
We use your information to:
* Process and fulfill your orders
* Send you order confirmations and shipping updates
* Respond to your questions and customer service requests
* Improve our store and product offerings
* Send you occasional promotional emails (only if you've opted in — you can unsubscribe at any time)
* Comply with legal obligations
We do not sell your personal information to anyone, ever.
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**Cookies**
Our store uses cookies — small files stored on your device — to keep track of your shopping cart, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, but some features of the store may not work properly without them.
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**Third-Party Services**
We use trusted third-party services to run our store, including:
* **Shopify** — our e-commerce platform (processes orders and stores customer data)
* **Payment processors** (such as Stripe or PayPal) — to handle transactions securely
* **Shipping carriers** — to fulfill and deliver your orders
These partners have their own privacy policies and only receive the information necessary to do their jobs.
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**Your Rights**
You have the right to:
* Ask what personal data we hold about you
* Request that we correct or delete your data
* Opt out of marketing emails at any time (just click "unsubscribe" in any email we send)
To make any of these requests, email us at [**Jaysdomains@jeanajones.store**](mailto:Jaysdomains@jeanajones.store).
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**Data Security**
We take reasonable precautions to protect your information. Our store is hosted on Shopify, which uses industry-standard SSL encryption. That said, no method of transmission over the internet is 100% secure.
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**Children's Privacy**
Our store is not directed at children under 13, and we do not knowingly collect personal information from children.
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**Changes to This Policy**
We may update this policy from time to time. When we do, we'll update the date at the top of this page. Continued use of our store after any changes means you accept the updated policy.